Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order directly on our website or through the courier's tracking system. Delivery typically takes 5-7 working days. If you haven't received your order within this timeframe, or if you have any questions about your shipment, please contact our customer service team, and we'll be happy to assist you.
At Meia, we want you to love your purchase. If for any reason you are not completely satisfied, we offer a hassle-free return and exchange policy:
Returns:
- Eligibility: Returns are only applicable if the product is damaged or defective due to a manufacturing error on our part. We do not accept returns for change of mind.
- Condition: The item must be returned within 30 days of receipt, in the same condition as received—unworn, and with all original tags attached.
- Process: To initiate a return, please contact our customer service team at [Your Email/Contact Info] with your order number and a brief description. We will provide you with return instructions and a prepaid shipping label.
- Refunds: Once we receive and inspect your returned item, we will process your refund to the original payment method within 7-10 business days. Please note that shipping fees are non-refundable.
Exchanges:
- Eligibility: Exchanges are available within 30 days of receipt for the same item in a different size or color, subject to availability.
- Process: Contact us at [Your Email/Contact Info] to request an exchange. We will guide you through the process and ensure the correct item is reserved for you.
- Shipping: We will cover the cost of shipping the exchanged item back to you. If the desired item is out of stock, we will offer a full refund or a store credit.
Non-Returnable Items:
- Items marked as final sale, gift cards, and personalized or custom-made products are not eligible for return or exchange.
Contact Us:
- If you have any questions about our returns and exchanges policy, feel free to reach out to our customer service team at +923306298111. We’re here to help!
Order Cancellation Policy
1. Cancellation Period
- Before Shipment: You can cancel your order free of charge within 24 hours of placing the order, provided it has not yet been processed or shipped. To cancel your order, please contact our customer service team as soon as possible.
- After Shipment: Once your order has been processed or shipped, we are unable to accept cancellations. Please refer to our Returns & Exchanges Policy if you wish to return the product after receiving it.
2. How to Cancel Your Order
- Customer Service Contact: If you need assistance or are unsure whether your order can be canceled, please reach out to our customer service team at contact@meialabel.com/923306298111. Be sure to include your order number for faster processing.
3. Non-Cancelable Orders
- Special Orders: Orders for personalized, customized, or made-to-order items may not be eligible for cancellation.
- Sales or Clearance Items: Items purchased during promotions, sales, or clearance events may not be eligible for cancellation. Please check the terms and conditions at checkout.
